Refund policy
Simple — Return & Refund Policy
Last Updated: August 19, 2026
Thank you for shopping with Simple. We want you to be satisfied with your purchase. Please review the following Return & Refund Policy before placing an order.
1. Returns
Simple accepts eligible returns within 14/30 days of the date your order was delivered.
To qualify for a return, the item must:
- Be unworn and unused.
- Be in its original condition.
- Have all original tags attached.
- Be free of stains, odors, damage, washing, or alterations.
- Be returned with any original packaging when applicable.
Simple reserves the right to refuse a return if an item does not meet these requirements.
2. Final Sale Items
Certain items may be designated as final sale and cannot be returned or exchanged.
Final sale items may include:
- Sale or clearance items.
- Limited-release items specifically marked “Final Sale.”
- Customized or personalized products.
- Gift cards.
The product page or checkout will identify items that are final sale when applicable.
3. Exchanges
If you need a different size, you may request an exchange within 14/30 days of delivery, provided the item is eligible for return and the requested size is available.
If the requested replacement is unavailable, Simple may issue a refund or store credit at its discretion.
4. Defective or Incorrect Items
If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery at:
Email: simpleclothingwear.co@gmail.com
Please include your order number and clear photographs showing the issue.
If Simple determines that the item was defective, damaged during fulfillment, or incorrectly shipped, we will provide instructions for resolving the issue.
5. Return Shipping
Unless the return is due to an error by Simple or a defective product, the customer is responsible for return shipping costs.
Original shipping charges are generally non-refundable, unless otherwise required by applicable law or the return is the result of an error by Simple.
6. Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank or payment provider.
8. Late or Missing Refunds
If you have not received an approved refund after the stated processing period, first check with your bank or payment provider.
If you still cannot locate the refund, contact us at simpleclothingwear.co@gmail.com.
9. Changes to This Policy
Simple reserves the right to modify this Return & Refund Policy at any time. Changes will become effective when posted on our website.
By purchasing from Simple, you acknowledge and agree to the terms of this policy.
Contact:
Simple
-simpleclothingwear.co@gmail.com